Fred Gordon of Computer Troubleshooters Detroit NW Wins “Champion of Quality and Service” Award

Published on: May 17th, 2013

Computer Troubleshooters is proud to announce that Fred Gordon, franchise owner of Computer Troubleshooters Detroit NW, is being honored for his outstanding customer service.  The award is presented by Installs, a company long acknowledged as the “gold standard” for in-home support services for consumer electronics, personal computers and home appliances. John Nettina, Install’s Chief Operating Office, selected Fred Gordon as a “Champion of Quality and Service” for his consistent dedication to the highest performance standards for in-home computer repairs.

Fred Gordon was chosen for the “Champion of Quality and Service” award from hundreds of technicians across the country. The award is based on a broad view of how well each technician is performing in terms of customer satisfaction ratings, technical standards, installation quality, and compliance with Installs’ policies and procedures. Through diligence, dedication and hard work, Fred Gordon has scored the highest ratings in all categories from his loyal customers in the Detroit area.

Fred Gordon has been working with Computer Troubleshooters for over ten years. Fred does double-duty as both the franchise owner and technician at the Computer Troubleshooters Detroit NW franchise location. He specializes in the installation and maintenance of networks, data migration and security for both small businesses and residential customers. Fred received degrees in physics, computer engineering and corporate finance. He has over thirty years of IT experience with employment at Burroughs Corporation, Coca Cola, Detroit Department of Transportation and Interface International.

Computer Troubleshooters is proud to congratulate Fred Gordon on this well-deserved award.  We extend our appreciation to Fred for his years of excellent service to his customers and for serving as a fantastic representative of Computer Troubleshooters.

Computer Troubleshooters is the largest international network of franchise owners providing onsite computer services to small businesses and residential users. Computer Troubleshooters now has over 475 franchises worldwide in more than 28 countries.

Computer Troubleshooters excellent franchising opportunities that provide continual technical training and support; access to office administration and billing systems; a local website with SEO services; plus active marketing campaigns that make it easy for customers to find the services of local franchises.